Refund Policy

At Study.com, we are committed to your satisfaction and learning success. This policy explains when refunds may be granted to ensure fairness for all students.

Our Commitment to You

Your education matters to us. If you experience any issues with your course, please contact our support team first at support@study.com. Many concerns can be resolved quickly, allowing you to continue learning without interruption.

Refund Eligibility

• Timely Request: Must be submitted within 14 days of purchase with a valid reason.
• Unauthorized Purchase: Proof of fraudulent transaction required.
• Technical Issues: If access problems cannot be resolved promptly.
• Exceptional Cases: Reviewed individually at our discretion.

Non-Refundable Situations

• Policy Abuse: Excessive refund requests may restrict future purchases.
• Terms Violations: Unauthorized sharing, resale, or misuse of course materials voids eligibility.

Important Notes

• This policy is part of our Terms of Service.
• Refund eligibility applies even if your account is later closed.

Need Help?

For questions or assistance, contact us at:

Email: support@study.com
Response Time: Typically within 2 business days.